Free shipping Australia-wide on all orders over $100. Orders under $100 incur a flat shipping fee of $14.95. Hobart Local Delivery: Customers within selected Hobart metropolitan areas may be eligible for local delivery Monday to Friday, subject to availability.

Our chilled hampers are shipped via Australia Post Express in insulated packaging with ice packs to maintain freshness during transit. For customers outside the Hobart region, To maintain the highest quality and freshness, all chilled hampers are dispatched Monday to Wednesday via Australia Post Express. Orders placed after Wednesday will be freshly prepared and dispatched from the following Monday to minimise time spent in transit over the weekend. We recommend having someone available to receive your delivery promptly upon arrival.

Once your order has been dispatched, you will receive a confirmation email containing tracking information so you can follow your delivery.

We take great care in preparing and packaging every Pure Tasmanian Gifts hamper.We do not accept returns or refunds for change of mind. If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number and photos, and we'll work with you to arrange a replacement, refund or return where appropriate. Please ensure your delivery address is correct when placing your order, as additional shipping charges may apply for returned or redirected parcels.

For any shipping enquiries, please contact us at: hello@puretasmaniangifts.com