Shipping policy

At Pure Tasmanian Gifts, we carefully prepare every hamper by hand to ensure it arrives beautifully presented and ready to gift. Below you'll find everything you need to know about shipping and delivery.

Processing Time

Orders are typically packed and dispatched within 1–2 business days.

During busy periods such as Father's Day, Mother's Day, Christmas and other peak gifting seasons, processing times may be slightly longer. Thank you for your understanding.

Shipping Within Australia

Standard Shipping

  • FREE Australia-wide on orders of $100 or more
  • $14.95 for orders under $100
  • Estimated delivery: 5–7 business days

Express Shipping Upgrade

Need your gift sooner?

For dry hampers, you can upgrade to Express Shipping for $29.95 at checkout.

Estimated delivery: 1–3 business days after dispatch.

Cold Hamper Delivery

Our cold hampers are shipped via Australia Post Express and are packed using premium insulated packaging with ice packs to help maintain product quality during transit.

Express shipping is included free on all cold hamper orders over $100.

To help ensure the best possible delivery experience, we recommend sending cold hampers to an address where someone will be available to receive the parcel. For orders delivered outside the Greater Hobart region, dispatch is available from Monday to Wednesday only.This helps minimise the risk of parcels being delayed over the weekend and ensures your hamper arrives in the best possible condition.

Tracking Your Order

Once your order has been dispatched, you'll receive a confirmation email with your tracking details so you can follow your delivery every step of the way.

Delivery Information

While we work closely with our delivery partners, shipping timeframes are estimates only and may occasionally be affected by factors outside our control, including weather events, peak delivery periods or carrier delays.

Incorrect Shipping Details

Please ensure all delivery information is entered correctly before placing your order.

Pure Tasmanian Gifts cannot accept responsibility for delays or additional delivery charges resulting from incorrect or incomplete addresses supplied at checkout.

Questions?

If you have any questions about your order or delivery, we'd love to help.

Email: hello@puretasmaniangifts.com